K150193 · Ge Medical Systems, LLC · LLZ · Mar 24, 2015 · Radiology
Device Facts
Record ID
K150193
Device Name
Customer Remote Console (CRC)
Applicant
Ge Medical Systems, LLC
Product Code
LLZ · Radiology
Decision Date
Mar 24, 2015
Decision
SESE
Submission Type
Traditional
Regulation
21 CFR 892.2050
Device Class
Class 2
Attributes
Software as a Medical Device
Indications for Use
The Customer Remote Console Software Option allows remote access for viewing/review of images as well as the ability to remotely provide real time guidance to the technologist operating GE Healthcare medical imaging devices. This access must be granted by the technologist operating the system. The remote access is only available for systems supporting GE remote connectivity capability. Images reviewed remotely are not for diagnostic use.
Device Story
Customer Remote Console (CRC) is a software application enabling remote access to GE Healthcare medical imaging devices within a hospital network. It allows remote users (e.g., trainers, experts) to view images and provide real-time guidance to on-site technologists regarding scanning parameters and procedure assessment. The system requires the on-site technologist to grant and maintain control of the session; only one remote session is permitted at a time. Access is secured via user authentication. The device facilitates knowledge sharing and expertise distribution across a facility without diagnostic intent. It operates via a client-server architecture where a CRC server manages connections between imaging devices and remote client PCs/laptops. The technologist retains the ability to revoke access or terminate the session at any time.
Clinical Evidence
No clinical data. Substantial equivalence supported by non-clinical bench testing, including risk analysis, requirements reviews, design reviews, performance/safety verification, and clinical scenario validation.
Technological Characteristics
Software-only application; operates within hospital LAN/VPN. Client-server architecture. Features include remote image viewing, real-time guidance, user authentication, and session control. Adheres to 21 CFR 820 quality system regulations.
Indications for Use
Indicated for remote viewing/review of images and real-time guidance for technologists operating GE Healthcare medical imaging devices. Intended for training, procedure assessment, and scanning parameter management. Not for diagnostic use.
Regulatory Classification
Identification
A medical image management and processing system is a device that provides one or more capabilities relating to the review and digital processing of medical images for the purposes of interpretation by a trained practitioner of disease detection, diagnosis, or patient management. The software components may provide advanced or complex image processing functions for image manipulation, enhancement, or quantification that are intended for use in the interpretation and analysis of medical images. Advanced image manipulation functions may include image segmentation, multimodality image registration, or 3D visualization. Complex quantitative functions may include semi-automated measurements or time-series measurements.
Special Controls
*Classification.* Class II (special controls; voluntary standards—Digital Imaging and Communications in Medicine (DICOM) Std., Joint Photographic Experts Group (JPEG) Std., Society of Motion Picture and Television Engineers (SMPTE) Test Pattern).
Predicate Devices
MAGNETOM Systems with syngo Expert-i option (K052423)
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Food and Drug Administration 10903 New Hampshire Avenue Document Control Center - WO66-G609 Silver Spring, MD 20993-0002
March 24, 2015
GE Medical Systems, LLC % Ms. Elizabeth Mathew Regulatory Affairs Manager GE Healthcare 9900 Innovation Drive WAUWATOSA WI 53226
Re: K150193
Trade/Device Name: Customer Remote Console (CRC) Regulation Number: 21 CFR 892.2050 Regulation Name: Picture archiving and communications system Regulatory Class: II Product Code: LLZ Dated: January 28, 2015 Received: January 30, 2015
Dear Ms. Mathew:
We have reviewed your Section 510(k) premarket notification of intent to market the device referenced above and have determined the device is substantially equivalent (for the indications for use stated in the enclosure) to legally marketed predicate devices marketed in interstate commerce prior to May 28, 1976, the enactment date of the Medical Device Amendments, or to devices that have been reclassified in accordance with the provisions of the Federal Food, Drug, and Cosmetic Act (Act) that do not require approval of a premarket approval application (PMA). You may, therefore, market the device, subject to the general controls provisions of the Act. The general controls provisions of the Act include requirements for annual registration, listing of devices, good manufacturing practice, labeling, and prohibitions against misbranding and adulteration. Please note: CDRH does not evaluate information related to contract liability warranties. We remind you, however, that device labeling must be truthful and not misleading.
If your device is classified (see above) into either class II (Special Controls) or class III (PMA), it may be subject to additional controls. Existing major regulations affecting your device can be found in the Code of Federal Regulations, Title 21, Parts 800 to 898. In addition, FDA may publish further announcements concerning your device in the Federal Register.
Please be advised that FDA's issuance of a substantial equivalence determination does not mean that FDA has made a determination that your device complies with other requirements of the Act or any Federal statutes and regulations administered by other Federal agencies. You must comply with all the Act's requirements, including, but not limited to: registration and listing (21 CFR Part 807); labeling (21 CFR Part 801); medical device reporting (reporting of medical device-related adverse events) (21 CFR 803); good manufacturing practice requirements as set forth in the quality systems (QS) regulation (21 CFR Part 820); and if applicable, the electronic product radiation control provisions (Sections 531-542 of the Act); 21 CFR 1000-1050.
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If you desire specific advice for your device on our labeling regulation (21 CFR Part 801), please contact the Division of Industry and Consumer Education at its toll-free number (800) 638 2041 or (301) 796-7100 or at its Internet address
http://www.fda.gov/MedicalDevices/Resourcesfor You/Industry/default.htm. Also, please note the regulation entitled, "Misbranding by reference to premarket notification" (21 CFR Part 807.97). For questions regarding the reporting of adverse events under the MDR regulation (21 CFR Part 803), please go to
http://www.fda.gov/MedicalDevices/Safety/ReportaProblem/default.htm for the CDRH's Office of Surveillance and Biometrics/Division of Postmarket Surveillance.
You may obtain other general information on your responsibilities under the Act from the Division of Industry and Consumer Education at its toll-free number (800) 638-2041 or (301) 796-7100 or at its Internet address
http://www.fda.gov/MedicalDevices/ResourcesforYou/Industry/default.htm.
Sincerely yours,
Robert A Ochs
Robert Ochs. Ph.D. Acting Director Division of Radiological Health Office of In Vitro Diagnostics and Radiological Health Center for Devices and Radiological Health
Enclosure
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# Indications for Use
510(k) Number (if known)
K150193
Device Name Customer Remote Console (CRC)
#### Indications for Use (Describe)
The Customer Remote Console Software Option allows remote access for viewing/review of images as well as the ability to remotely provide real time guidance to the technologist operating GE Healthcare medical imaging devices. This access must be granted by the technologist operating the system. The remote access is only available for systems supporting GE remote connectivity capability. Images reviewed remotely are not for diagnostic use.
Type of Use (Select one or both, as applicable)
2 Prescription Use (Part 21 CFR 801 Subpart D)
Over-The-Counter Use (21 CFR 801 Subpart C)
### PLEASE DO NOT WRITE BELOW THIS LINE - CONTINUE ON A SEPARATE PAGE IF NEEDED.
#### FOR FDA USE ONLY
Concurrence of Center for Devices and Radiological Health (CDRH) (Signature)
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Section 5: 510(k) Summary
Customer Remote Console (CRC)
Traditional 510(k)
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# 510(k) Summary
In accordance with 21 CFR 807.92 the following summary of information is provided:
| Date: | March 20 , 2015 |
|---------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Submitter: | GE Healthcare (GE Medical Systems, LLC)<br>Establishment Registration Number - 2126677<br>3000 N Grandview Blvd.,<br>Waukesha, WI - 53188 |
| Primary Contact Person: | Elizabeth Mathew<br>Regulatory Affairs Manager<br>GE Healthcare<br>9900 Innovation Drive,<br>Wauwatosa, WI - 53226<br>Mail Stop: RP-2124<br>Phone: (262) 521-6658<br>Email: Elizabeth.Mathew@ge.com |
| Secondary Contact Person: | John Jaeckle<br>Chief Regulatory Affairs Strategist<br>GE Healthcare, (GE Medical Systems, LLC)<br>3000 N Grandview Blvd.,<br>Waukesha, WI - 53188<br>Phone: 262-424-9547<br>Email: John.Jaeckle@ge.com |
| Device:<br>Trade Name: | Customer Remote Console |
| Common/Usual Name: | CRC |
| Classification Names: | 21 CFR 892.2050 Picture archiving and communication system |
| Product Code: | 90 LLZ |
| Predicate Device: | MAGNETOM Systems with syngo Expert-i option (K052423)<br>SYNGO EXPERT-I (K061449)<br>AW Server (K081985) |
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Device Description:
Customer Remote Console (CRC) is a customer facing software application that is fully contained within a hospital provider network. It provides remote access for viewing/review of images as well as the ability to remotely provide real time quidance to the technologist operating the GE Healthcare medical imaging devices in the context of training. procedure assessment, and scanning parameter management. Remote users will be able to log into a GEHC imaging medical device from a device (Laptop/Desktop) which meets minimum required specifications anywhere within the provider network. This allows users to spread imaging knowledge and expertise without limitation of time or distance. This access must be aranted by the technologist operating the system and it can also be revoked at any time by the technologist. While a remote session is taking place, the technologist operating the system will have complete control of the session at all times. Also, each remote session will be controlled via a secure credential that is managed by the technologist operating the system. Connections to a medical device are limited to one remote session at a time to maintain strict control over who is remotely interacting with the system. Images reviewed remotely are not for diagnostic use.
Customer Remote Console Software Option provides remote access Intended Use: for viewing/review of images as well as the ability to remotely provide real time quidance to the technologist operating the scanner. This quidance includes training, procedure assessment, and scanning parameter management.
Indication for Use: The Customer Remote Console Software Option allows remote access for viewing/review of images as well as the ability to remotely provide real time quidance to the technologist operating GE Healthcare medical imaging devices. This access must be granted by the technologist operating the system. The remote access is only available for systems supporting GE remote connectivity capability. Images reviewed remotely are not for diagnostic use.
Summary of Technological Characteristics of the Subject Device as Compared with the Predicate Device:
The proposed device. Customer Remote Console (CRC) employs the same fundamental scientific technology as its predicate devices: MAGNETOM Systems with syngo Expert-i option (K052423), SYNGO EXPERT-I (K061449), AW Server (K081985).
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The Customer Remote Console (CRC) is a software solution that allows remote access for viewing/review of images as well as the ability to remotely provide real time quidance to the technologist operating the GE Healthcare medical imaging devices. Access to imaging devices is controlled through the CRC Server, which controls the connections between imaging devices and CRC Clients. CRC is intended to allow remote users to support technologists for training purposes or for assistance with acquiring images which is the same principle as the MAGNETOM Systems with syngo Expert-i option (K052423) and SYNGO EXPERT-I (K061449). CRC clients can be either inside the customer's local area network (LAN) or outside their LAN, connected to their virtual private network (VPN). The predicates, MAGNETOM Systems with syngo Expert-i option (K052423) and SYNGO EXPERT-I (K061449), also allow remote access to a customer workplace from a PC in the same local area network (LAN). CRC User has to be authenticated before the user can connect to the imaging device. The predicate devices, MAGNETOM Systems with syngo Expert-i option (K052423), SYNGO EXPERT-I (K061449) and AW Server (K081985) also require User Authentication. MAGNETOM Systems with syngo Expert-i option (K052423), SYNGO EXPERT-I (K061449) and the proposed device CRC provides the capability for the customer to select the display quality during a remote session. CRC allows only one remote session with an imaging medical device at a qiven time which is the same principle as the MAGNETOM Systems with syngo Expert-i option (K052423) and SYNGO EXPERT-I (K061449). In the predicate devices (MAGNETOM Systems with syngo Expert-i option (K052423), SYNGO EXPERT-I (K061449)) and proposed device CRC, a remote user does not have access to certain icons on the console of the imaging medical device. In both the predicate devices (MAGNETOM Systems with syngo Expert-i option (K052423) . SYNGO EXPERT-I (K061449)) and proposed device CRC. the technologist operating the scanner and the remote users both have the capability to terminate the remote session.
| Potential Adverse Effects on<br>Health: | Potential hazards are identified in risk management including<br>hazard analysis and controlled by: |
|-----------------------------------------|-----------------------------------------------------------------------------------------------------|
|-----------------------------------------|-----------------------------------------------------------------------------------------------------|
- System verification and validation to ensure performance to . specifications and user requirements.
- . Adherence to software development lifecycle procedures ISDLCI
- Instruction for Use provided for the safe and effective use by . users.
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The device is designed and manufactured under the Quality System Regulations of 21 CFR 820.
#### Summary of Non-Clinical Tests: Determination of Substantial Equivalence: The following quality assurance measures were applied to the development of CRC:
- Risk Analysis
- . Requirements Reviews
- Design Reviews
- Performance/Safety testing (Verification) .
- . Clinical Scenarios testing (Validation)
### Summary of Clinical Tests:
The subject of this premarket submission, CRC, does not require clinical studies to support substantial equivalence.
- GE Healthcare considers CRC to be as safe, as effective, and Conclusion: substantially equivalent to the predicate devices.
Two short videos show you everything — or skip straight to the written tutorial if you'd rather read. You can reopen this any time from the Tutorial button in the top bar.
Part 1 — Search, results, and everyday workflows 16 min
Part 2 — Embeddings: the galaxy map 3 min
1. Search: exact and fuzzy
Type a phrase like "coronary artery calcification" into the search box. You get two kinds of results. Exact results match the literal phrase — prefix searches work ("coronary artery calcificati") but suffix searches do not. Fuzzy results match on the meaning and intent of your phrase rather than the exact words, and are sorted by relevance score. Hover over the Exact or Fuzzy badge on any row to see exactly why it matched.
Use the checkboxes above the results to narrow: SaMD keeps only software-only devices, AI / ML keeps only devices with AI.
Exact vs. fuzzy search: what's the difference?
Exact matches on the literal phrase (prefix search works, suffix does not). Fuzzy matches on the meaning and intent of the phrase rather than the exact words. Hover over the badge on any row to see why it matched.
You search "coronary artery calcification" and want only software devices with AI. What two filters do you apply?
Narrow by SaMD (software-only devices), then narrow by AI/ML (devices with AI).
2. The results table
Scroll right in the results table. The intended use is extracted for you — no need to open the PDF. The device story gives a high-level snapshot of what the device does and how it's used. The AI Performance sub-table shows each output name, acceptance criteria, observed values, and development/test dataset descriptions — the same format Innolitics uses for regulatory strategy outputs, and the fastest high-level fingerprint of an AI device. It is AI-generated but has been very reliable in practice.
Where do you find a device's intended use without opening the PDF?
Scroll right in the search results table. The intended use column is extracted for you; no need to dig into the 510(k) summary PDF.
What does the AI Performance sub-table show, and why is it useful?
Output name, acceptance criteria, observed values, development dataset description, and test dataset description. It's the same format we use for regulatory strategy output and Fast 510(k) input, and the fastest high-level fingerprint of an AI device. AI-generated but reliable in practice.
3. Judging fuzzy relevance
Fuzzy results trail off in relevance as you scroll. Use three signals to decide how far down to go: the fuzzy badge explanations, the intended use column, and whether your target output (e.g., Cobb angle) still appears in the AI Performance sub-table. Once it stops appearing, you're past the relevant zone. A top hit with a low score (~0.4) and a stretched explanation is a hint the closest predicates are far away — the project may be headed for De Novo. Note the fuzzy search is a pattern match: it doesn't handle negation ("not") well, and hardware devices can appear — filter by SaMD/AI ML to cut them.
How do you judge how far down fuzzy search results to go?
Use the relevancy signals: the fuzzy badge explanations, the intended use column, and whether the target output (e.g., Cobb angle) still appears in the AI Performance sub-table. Once it stops appearing, results are trailing off in relevancy.
4. Device detail page: chat and citations
Click a device name to open its detail page: device facts on the left, a chat window on the right. Ask something like "Describe the training data". The answer carries little citation bubbles — click one to jump to the highlighted passage in the source PDF, so you can verify every AI answer against the document. There's also a Download PDF button for sharing.
How do you verify an AI chat answer on the device detail page?
Click the citation bubbles to jump to the relevant highlight in the source document.
Reading rule for every project: how many summaries do you read in full?
At least the three most relevant 510(k) or De Novo summaries, in full. After that, use targeted chat questions to confirm your memory quickly. The tool supports this professional habit — it doesn't replace it.
5. Side-by-side comparison
Select multiple rows in the results table (aim for under ~10), then open the PDF Viewer tab. Ask one question — it goes to all selected devices in parallel, each with citations. This is the fastest way to compare and contrast devices: training data, PCCP scope, how they handled adding new scanners, and so on.
What does the side-by-side PDF viewer mode do?
Select multiple devices, open the PDF viewer tab, and ask one question (e.g., "Describe the training data"). It queries all selected devices simultaneously with citations, so you can compare and contrast quickly.
6. Collections
With rows selected, go to the Collections tab and create a labeled collection (e.g., "Cobb Angle Project"). Reload that selection any time — before a client call, pull up the collection and ask questions across all of its devices at once.
How do you save a set of selected devices for later use?
Select the rows, go to the Collections tab, and create a labeled collection (e.g., "Cobb Angle Project"). You can reload the selection anytime and carry it into the PDF viewer and other tabs that support selections.
7. Product codes and the regulations tree
Click a product code in the results to jump to it in the regulations tree — identification text, sibling product codes, and devices you can open in a PDF viewer on the right. Click a regulation number to see its identification, special controls, and related product codes. You can also search by product code or regulation number at the top of the tree. Always read the special controls if any exist for your device — it broadens your search and sharpens pre-kickoff research.
What can you do from the regulations tree view?
Browse product codes and regulation numbers, read the identification text and special controls, browse sibling product codes, open device PDFs on the right, and search by product code or regulation number at the top of the tree.
8. Chart view
Click Show Chart and segment by regulation number (or product code) to see which regulations dominate your result set. Clicking a regulation takes you into the regulations tree. Great for spotting that most matches are, say, hardware laparoscopic devices — a cue to go back and filter.
How do you see which regulations dominate a search result set?
Click "Show Chart" and segment by Regulation Number. Clicking a regulation takes you to the regulations tree.
9. The predicate graph
Open the Predicates tab for a family-tree view of predicate relationships. Click a node to trace its parents and children; selections from search carry over pre-selected. Commonly predicated devices are worth reading — a lot of people predicated them for a reason. The visual lineage is also handy on client calls, e.g. to show how a predicate family evolved and justify why your predicate still holds.
In the predicate graph, why are commonly predicated devices worth reading?
A lot of people predicated them for a reason. Clicking a node traces parents and children, and selections from search carry over pre-selected.
10. Embeddings: the galaxy map
The Embeddings tab plots every matching document in a 2-D "galaxy map" where semantically similar devices cluster together. Hover or click clusters to explore, and let AI label the clusters for you. Embeddings beat product codes for grouping: two devices can carry different product codes (LLZ vs. QIH) yet do the same thing — the embedding captures the meaning of the intended use and device story. This is also exactly how retrieval-augmented generation (RAG) works under the hood, and it makes a great visual on client calls.
Try it yourself
Head to the search page and work through a few of these AI/ML fuzzy searches to build intuition: perivascular fat on CT · aortic valve calcification opportunistic screening on noncontrast CT · breast cancer prediction on digital pathology slides · autism detection · gestational age prediction · a hearing aid that can also detect a pulse · foundation model based analysis of ECG · large language models · penetration test. Watch how the relevance scores, intended use, and AI Performance tables tell you when results stop being meaningful.